Advanced Consulting Skills

Creating an internal consulting business

In today’s volatile marketplace, every organization needs relevant, powerful expertise from its staff groups such as Human Resources, Information Systems, Finance and others. Because organizations have many options for finding that expertise, relying on transaction management and program oversight is no longer enough for staff groups to be successful. Staff group professionals must be able to provide useful solutions that deliver solid business results. Participants learn to define their expertise and construct a clear, credible and compelling business argument for using it with their internal clients. Core concepts taught and critical skills practiced include.

  • Distinguishing the client from the banker
  • Contracting with the client
  • Receiving and delivering feedback
  • Recognizing and dealing with relevance, timeliness and fit
  • Dealing with resistance
  • Using a holistic Discovery Model
  • Framing feedback that the client owns and that is actionable

Time Investment

Part 1 is two days; Part 2 is two days or customized delivery

Who Should Attend

Anyone in a staff group or a position of “influence without control.”

Please contact us for more information.
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