In his enthusiastic endorsement, Peter Block says:
"This is as good as any book I have read about how to change the conversation to change the culture. It frames accountaility in a powerful way and moves forward our thinking about how real change occurs.... Clearly and simply written.... I highly recommend this book."
Conversations lead to an engaged and energized workforce, or to one that is alienated and uninspired. If you want to change the culture, you must change the conversations.
By Jamie Showkeir and Maren Showkeir
Available Aug. 8.